Money Back Guarantee
We stand behind the results of our products.
Our 30-Day Money-Back Guarantee is designed for customers who are committed to their wellness journey. If you have used our products as directed and are not satisfied with the results, we offer a straightforward refund process within 30 days of your purchase.
Guarantee Eligibility
To ensure transparency and fairness, the following simple criteria apply to our 30-day guarantee:
- Consistent Use: The guarantee applies to customers who have followed the recommended daily protocol for at least 21 days.
- Documentation: To help us understand your experience, please keep a simple log or photos of your daily progress.
- Packaging: Please retain your original product packaging (including empty containers) to return to our facility.
- First-Time Customers: This guarantee is available for first-time purchases and is limited to one claim per household.
How to Request Your Refund
We have made our refund process clear and consumer-friendly. Please follow these steps:
- Email Our Team: Contact us at contact@br-zenith.com within 30 days of your purchase with your order number.
- Share Your Feedback: Briefly describe your experience and provide your usage logs/photos as requested by our support team.
- Return Packaging: Once your request is reviewed, we will provide a return address. Simply ship your original packaging back to us.
- Receive Your Refund: After we receive your return, a full refund will be issued to your original payment method.
Important Terms
Claims must be submitted within 30 days of the original purchase date. This guarantee does not apply to items marked as final sale or clearance. Refunds are processed within 3-5 business days of receiving your returned packaging.
Support Email: contact@br-zenith.com
Support Line: +1 (888) 846-5764